Help Center : Outlook Sync Issues

Created by TK Smith, last modified by Claudia Linquanti-Sue on Feb 14, 2023

If you are experiencing Outlook Sync Issues please follow these steps for assistance.

Instructions

  1. In Outlook navigate to the CoStar tab

  2. Under to the ‘Tools’ pulldown select the ‘Diagnostics’ option and ‘Send Logs to Support’

  3. Provide a description of the issue and select the area (Contacts, Events or Tasks) and click OK

 

NOTE: Once you click OK an email will be sent from your email program to the Brokerage Applications Help Desk with the diagnostics results.

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