Help Center : Getting Started: System Overview

This tutorial goes over the basic features of the CoStar Brokerage Applications system, including the Home page, Searching, Lists, Record pages, and Reporting.

Home Page

The first page you see after you log in is the Home page, sometimes also called the Main Dashboard page. If you ever get lost, come back to this browser tab (usually at the far left of your browser) and click on the CoStar icon to go back to this page.

A screenshot of the top of the Home page. There is a square around the browser tab for the Home page and a circle around the CoStar icon in the top left corner of the Home page. The cursor is clicking on the CoStar icon.

Global Search

The bar at the very top is for performing quick searches for Contacts, Companies, Deals, Assignments, or Properties.

A screenshot of the top of the Home page. There is a circle around the drop down menu next to the search bar at the top of the Home page. The cursor is pointing at the menu, and the menu options are visible. They are Contact, Company, Deal, Assignment, and Property. The current selection is Property. There is a square around the actual search field which contains the instruction to search by Name, Address, or ID.

Please note: You will only see the menu options you have the permissions to see based on the type of system/modules your firm subscribes to and your login permissions.

Profile Menu

In the top right corner of the Home page, you’ll see your name and the option to open a menu. This is where you can change your personal settings, access support resources, and log out.

A screenshot of the top of the Home page. There is a circle around the user's name in the top right corner of the page, and the cursor is pointing at the name. A menu of options is open below with sections for Profile Settings, System Modules, and Support.

Main Navigation / Menu Bar

The main navigation bar (or menu bar) is the light blue bar towards the top of the Home page.

A screenshot of the top of the Home page. There is a circle around the menu bar under the global search. The options on the menu bar are the CoStar icon, Contacts, Deals, Properties, Marketing, Accounting, HR, and Admin.

Each of the main navigation options in this bar represents a functional category with a menu.

Please note: You will only see the menu options you have the permissions to see based on the type of system/modules your firm subscribes to and your login permissions. Login settings also determine which types of records you can create in the system.

Main Dashboard

The main body of the Home page consists of a dashboard with “widgets”. Each widget focuses on a specific part of the product or a specific set of data. You can customize the content and layout of your dashboard to meet your unique needs.

A screenshot of the Home page. There is a square around the main body of the page. The Revenue Projection (Executive) bar chart widget is visible, as well as portions of the Closed Deals search widget and the title of the Broker Statistics widget.

Searching

There are several different ways to find the information you need in the system:

  • The Global Search bar at the top of the Home page is the best option if you are looking for a specific record.

    A screenshot of the top of the Home page. There is a square around the global search field.

  • Some of the widgets for the main dashboard contain a basic search form with fields for the most commonly used search criteria for that type of record.

    A screenshot of the Contacts search widget with common search fields.

  • The menu items in the main navigation bar will often take you to a Detailed Search form with a larger number of commonly searched fields.

    A screenshot of the Property Inventory Detailed Search page.

  • Most Detailed Search forms include a link to an Advanced Search which allows you to add criteria for the majority or all of the attributes for that type of record.

    A screenshot of the Property Inventory Detailed Search page with a square around the option to Load Advanced Search. Superimposed is another screenshot of the Advanced Search form. A drop down menu is open to show that there are many fields which can be added as search criteria.

  • Most lists will include a link at the top to filter the records in the list based on common search criteria. If you ran a Detailed Search first, the option to refine your search will open the Detailed Search form again.

    A screenshot of the Tasks list with a square around the option to Refine Search. Superimposed is a screenshot of the Tasks search form for adding filter criteria.

Lists

In many cases, when you run a search for a set of records, you’ll see a list of results. There are a lot of things you can do from here, such as viewing the results on a map, filtering the list with additional criteria, grouping and sorting, running reports, and more.

A screenshot of the Callbacks list with options above the list to group and sort the list. Above those options is an action menu that says I want to ...

Record Pages

Many times, when you click on the link to open a specific record, a new browser tab will open with a page dedicated to that record. You’ll see a lot of the same features on these record pages that are also on the Home page. You can take actions (like editing the record), view and add information associated with that record (notes, for example), and run reports. Record pages have their own dashboard with widgets. Closing the browser tab will close that record.

A screenshot of a Contact record in its own browser tab. There is a square around the tab itself. There is a bar at the top of the page for record management and other actions. Below that is a thumbnail photo of the contact and a summary of information about them. Next is a bar with the CoStar icon and menu options for Reports, Activity, Notes and Files, Properties, Deals, Marketing, Relationships, Groups, and Admin. In the main body of the page is a dashboard with several widgets.

Reporting

Just as there are numerous ways to run searches, there are also different ways you can report on the data in the system:

  • Some widgets for the main dashboard on the Home page are dedicated entirely to running reports for a specific module. You can select from a list of available reports, add criteria to filter the data, and apply other options or settings, depending on the report.

    A screenshot of the CTS Web Reports widget with a report already selected from the Choose a Report drop down menu. Various output, filter, and Group By options are visible.

  • Other widgets will display a summary or short list of records, with an option to run a complete report with more details and/or records.

    A screenshot of the Commissions Paid - 10 Most Recent Payment Received widget. Two recent payments display on the widget. There is a square around the option below the list to View All Payments YTD.

  • Most lists will include an action menu (“I Want To …”) that includes the option to Report/Export All or Selected records in the list.

    A screenshot of the Companies list. The I Want To drop down menu is open, and there is a square around the option to Report Export all or selected records.

  • Individual record pages for major record types such as for Properties, Comps, Contacts, etc. have a menu option for reports that you can run for that record.

    A screenshot of a Contact record, with a square around the Reports menu.

Those are the major components of the CoStar Brokerage Applications system. Next, we’ll go into more detail for the individual components.

Click here to continue to the next topic in this series.

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